Shipping & Policies

Welcome

Thank you for choosing JML Leatherworks. We believe in helping our customers find the best leather gear for their needs. Whether it be form or function.

Payments

We accept all major credit cards through the Etsy payment system. If you would like to order something custom, just message the shop and we will get you an exclusive listing.

Shipping

JML Leatherworks ships USPS Priority mail around the world. Shipping costs $12.00 for large items and $6.00 for small to US. International packages ship for $24 First Class Mail International.

Custom orders generally take longer than regular orders. Any custom brands or carvings will most likely take longer to make than regular items. Please contact us if you are having a shipping issue.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 7 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

Our products are guaranteed for life. If one of our products or parts fail, we will be happy to replace it for you no charge.
Customers are responsible for return shipping.

Additional

If you have a need for something outside, or just a little different from our line-up, please let us know.
All of our products are made-to-order. This means the product pictured is a sample of the actual product. We make a new one just for you every time you order! This also means our wait time is longer than most websites. We appreciate your patience. It takes time to make excellent leather gear!